Frequently Asked Questions

General Leasing Questions

Am I required to have a meal plan?
All of our lofts have a full kitchen including stainless steel gas stove and oven, dishwasher, microwave oven, and refrigerator.  The university offers several different meal plans if you will be on campus all day.  Check them out at http://www.dining.csus.edu/meal-plans/.
Can I pay my bill with a credit card? Is there an extra charge?
Absolutely! You can check your balance; pay your rent via our online system with VISA, MasterCard or Discover Card. You can also issue an e-check and submit a maintenance request on line!  There is a convenience fee for using this service.
Can I request an apartment or roommate?
Yes, you may pick roommates and apartments. If you need a roommate, we offer a Roommate Matching program.
Can I use my financial aid to pay for my rent?
Yes, you may use financial aid to pay rent.   Please note that financial aid usually is disbursed after the first payment is due so you may need to make a payment and then reimburse  yourself when you receive your aid.
Do I need a guarantor?
No. If you do not have a guarantor, we will accept a security deposit equlivant to three (3) month's rent in lieu of a guarantor. This is a security deposit and the amount does not go towards any future rent payment.
How close to campus are you located?
We are right across the street from campus on Folsom Boulevard.  We are the closest student housing to the Well and our residents use the tunnel to easily access campus.
What is the cost?
Please visit the Floor Plans page or call us at 916-739-0900 for our current rates.
What type of leases are available?
We provide a 9 month and a 12 month lease option for our residents.
What utilities are included in my rent?
All utilities are included in your rent.

Renewal Questions

Can I request different roommates?
We want you to be comfortable here, and we will do everything we can to accommodate your roommate requests.
What is a "renewal?"

Are you loving it here and can't imagine leaving at the end of your lease? By signing a renewal, you get to extend your stay at your community!

If I renew, do I have to move out then move back in?
When you renew and choose to stay in your current spot, no moving is required!
If I renew, will my guarantor have to sign again?
No. Your guarantor doesn't have to do anything extra!
I'm graduating in December, can I still renew?
Contact the office for details on the options available to you.
I just moved in, is it too early to renew?
Renewing now will provide the most benefit to you. By signing early, you will secure your space for next year and take advantage of the best pricing available.
How do I renew?

We know how busy you are, so we have made the process as quick and easy as possible. Renewing is a easy as "1,2,3!" Just following these steps:

1. Open your renewal email from us.
2. Review the terms, and click "Accept"
3. Follow the prompts to sign the new lease agreement.

It's that easy!

When do I start paying the new rent amount?
On the first day of your new lease.

Community Info

How Can We Help??

Upper Eastside Lofts
Sacramento, CA  Apartments

We're here to help. If you have a leasing question, would like to schedule a tour, or just want to say hello, we're waiting to hear from you.

6400 Folsom Blvd.
Sacramento, CA 95819
    916-739-0900
Mon-Fri: 9am - 10pm
Sat: 10am - 10pm
Sun: 10am - 10pm

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